Política de privacidad

Privacy Policy – Zamvero.com

Last updated: March 3, 2026

1. Data Controller

1.1. The controller of your personal data is the operator of zamvero.com, providing intermediary purchasing services for products sourced from external suppliers.

1.2. Zamvero.com operates under a purchasing intermediary model. This means we are not the direct manufacturer of the products but facilitate the ordering and fulfillment of products from third-party suppliers in accordance with the customer’s order.

1.3. Contact details:
Email: zamvero.help@gmail.com

For any matters related to personal data processing or product safety, please contact us at the email address above.

2. Purpose and Legal Basis for Data Processing

2.1. We process your personal data for the following purposes:

  • Processing and fulfilling orders (Article 6(1)(b) GDPR – performance of a contract)

  • Responding to inquiries sent via contact form or email, including product safety reports (Article 6(1)(f) GDPR – legitimate interest)

  • Sending newsletters, if consent has been given (Article 6(1)(a) GDPR – consent)

  • Website analytics and store optimization (Article 6(1)(f) GDPR – legitimate interest)

  • Processing payments via external payment providers (Article 6(1)(b) GDPR – performance of a contract)

3. What Data We Collect

3.1. Depending on your interaction with our store, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Phone number

  • Transaction details (processed exclusively by payment providers such as Shopify Payments, PayPal, Stripe)

3.2. We do not store credit or debit card details. Payment data is processed directly by external payment providers in accordance with their own privacy policies.

4. Data Recipients

4.1. Your data may be shared with third parties supporting store operations, including:

  • External product suppliers (including suppliers based in China) for order fulfillment

  • Shipping and logistics providers

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)

  • Shopify Inc. as our e-commerce platform provider

  • Analytics providers (e.g., Google Analytics)

4.2. All recipients process data in compliance with applicable data protection regulations and data processing agreements.

5. Data Retention

5.1. We retain your data for:

  • The time necessary to fulfill your order, including returns and complaints

  • The period required by law (e.g., 5 years for tax/accounting purposes)

  • The duration of marketing activities, until consent is withdrawn (if applicable)

  • The time required to handle product safety matters in accordance with GPSR

5.2. Analytical data is stored only as long as necessary for optimization purposes and no longer than justified by our legitimate interest.

6. Your Rights

6.1. Under GDPR, you have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Rectify inaccurate data (Art. 16 GDPR)

  • Request erasure (“right to be forgotten”, Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Withdraw consent at any time (Art. 7(3) GDPR), where processing is based on consent

6.2. To exercise your rights, please contact us at: zamvero.help@gmail.com

6.3. If you believe your data is being processed unlawfully, you have the right to lodge a complaint with your local data protection authority.

7. Cookies and Tracking Technologies

7.1. Our website uses cookies to:

  • Ensure proper functioning of the store

  • Analyze traffic (e.g., Google Analytics)

  • Personalize content and advertisements

7.2. We use Shopify tools to manage cookies and track website activity.

7.3. You can manage cookie settings through your browser or the store’s cookie management tool.

8. Data Transfers Outside the EEA

8.1. Due to our use of Shopify and suppliers based in China, your data may be transferred outside the European Economic Area (EEA).

8.2. Shopify Inc. (headquartered in Canada) and external suppliers implement safeguards compliant with GDPR, such as Standard Contractual Clauses approved by the European Commission.

9. Product Safety (GPSR)

9.1. In accordance with the General Product Safety Regulation (GPSR), we may process personal data for the purpose of monitoring product safety and conducting recall procedures if necessary.

9.2. Product safety concerns should be reported to: zamvero.help@gmail.com. We aim to respond within 24 hours.

9.3. In the event of a product recall, customers will be notified via email with further instructions.

10. Changes to This Privacy Policy

10.1. We reserve the right to update this Privacy Policy at any time. Updates will be published on zamvero.com and become effective upon publication.

Contact:
zamvero.help@gmail.com